Wednesday, August 24, 2016

How do you know if you have a good contractor?



How to choose a good contractor for your foundation repair

When you need to decide on a foundation repair company there are several factors you should inquire about to be sure the company is able to deliver a great product. Choosing the wrong company can be very expensive.
The questions below will give you the necessary information to make a good decision on your contractor.
1. How are you and the employees of your company trained?Listen closely – is there a real ongoing training program going on. Are there tests given and are they certified?
2. How is pile/pier tested? Do they have ICC-ES (International Code Council – Evaluation Services)? Do they do pile load test for engineering firms?If they can’t meet these code requirements I would not use them.
3. How long have they been manufacturing their piles / piers?There should be a good history.
4. What is their failure rate and how often do they have to re-adjust a pile /pier?A good contractor should rarely have to repair or replace his materials.
5. Do their materials hold any patents?There answer should be yes and be able to prove with patent numbers.
6. How do they warranty their work and products?There should be a limited lifetime warranty that is transferable.

Tuesday, August 23, 2016


It is very important that the area around your house has proper drainage away from the foundation. Ground water should never be allowed to pool next to the house. Water that pools against the house can get down below the foundation and cause shifting to take place.
  1. Annually inspect the ground at lease 5 feet from the house immediately after a rainstorm.
  2. If there is pooling of water, take measures to slope the ground away from the house.
  3. Downspouts should be sloped away from the house and the water should be dispersed 3-4 feet away.
By keeping water away from the foundation of your house you will reduce the risk of shifting that causes foundation problems.

A+ Approved Foundation Repair Experts BBB Certified

What does CPS’s “A” ranking from the BBB mean for you?

CPS Foundation Repair has an “A” ranking by the Better Business Bureau (BBB). This means we are trusted to deliver quality services with quality materials. 
Below are the areas which are measured by the (BBB) and used to come up with a rating:
1. Type of Business
2. Time in Business
3. Competency Licensing
4. Complaint Volume
5. Unanswered Complaints
6. Unresolved Complaints
7. Serious Complaints
8. Complaint Analysis
9. Complaint Resolution Delayed
10. Failure to Address Complaint Pattern
11. Government Action
12. Advertising Review
13. Background Information
14. Clear understanding of business
15. Mediation/arbitration
16. Revocation
Below is an explanation of the Better Business Bureau (BBB) from Wikipedia.
The Better Business Bureau (BBB), founded in 1912, is a nonprofit organization focused on advancing marketplace trust, consisting of 113 independently incorporated local BBB organizations in the United States and Canada, coordinated under the Council of Better Business Bureaus (CBBB) in Washington, D.C. In 2012, the BBB celebrated its 100th anniversary.
The BBB collects and provides free business reliability reviews on more than 4 million businesses to over 100 million requests from consumers in 2012, helping make the BBB’s website rank among the top 500 most-visited websites in the United States. The BBB serves as an intermediary between consumers and businesses, handling nearly 1 million consumer disputes against businesses in 2012. The BBB also alerts the public to scams, reviews advertising, and assists when donating to charity.
Nearly 400,000 local businesses in North America support the BBB. The BBB invites successfully vetted businesses to become dues-paying Accredited Businesses that pledge and continue to adhere to the BBB Code of Business Practices. In return, the BBB allows Accredited Businesses to use its logo and dispute resolution services.
Although it has “bureau” in its name, the Better Business Bureau is not affiliated with any governmental agency. Businesses that affiliate with the BBB and adhere to its standards do so through industry self-regulation. To avoid bias, the BBB’s policy is to refrain from recommending or endorsing any specific business, product or service.